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FLAT RATE DELIVERY $10.50 AUSTRALIA WIDE
FREE AUS SHIPPING ON ORDERS OVER $160
WE SHIP TO NEW ZEALAND TOO!
Thanks so much for your purchase!
FREE Standard Shipping on all AUS orders $160 and over. You can choose to pay for Express Shipping if you’d like your goodies sooner!
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Standard Domestic Shipping:
– Free for orders over AU$160
AusPost have suspended their next day guarantee service due to the
NEW ZEALAND ADDRESSES
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All orders to New Zealand are shipped via Australia Post – International.
International Standard: Tracking is available with this option and the delivery estimate is usually within 8-13 business days
Economy Air: Tracking is not available with this option and the delivery estimate is 25+ business days.
Our shipping guidelines are based on the estimated time it takes from the date of dispatch and not the date your order is placed.
If all of your items are in stock at the time of purchase, we aim to dispatch the very next business day.
Our delivery time guidelines are based on business days, which only includes Monday – Friday and excludes both Australian and New Zealand public holidays.
If your parcel is being delivered to your home address and you are out, AusPost may leave your parcel in a safe place at their discretion. Please click here if you would like more information on AusPost guidelines for leaving deliveries.
If you haven’t received your order, firstly check your confirmation email to confirm that your details were correct and then please drop us an email to email@example.com. We will check to make sure that your order was dispatched correctly. Don’t forget to allow enough time as per the guidelines listed above before contacting us!
WHO WILL DELIVER MY PARCEL?
Your delivery will be through Australia Post.
1. You’ll find your tracking number and a tracking link in your shipping confirmation email.
2. Enter this tracking number at https://auspost.com.au/
For parcel enquiries you can contact AusPost directly on
If you have been through these processes and still cannot locate your parcel, please email us at firstname.lastname@example.org
All of our domestic deliveries are made via Australia Post and do not require a signature to be delivered. The postie will leave your goodies in a safe place if appropriate. You can check the AusPost delivery guidelines here
We would be happy to ship your order to your place of work or business address if this option suits you better. Please include instructions with your order so we can accommodate this request.
If one of the items you ordered is not in stock then we can delay sending your parcel until all items are back in stock. Alternatively, we can send your items separately (at your expense) or if you’d prefer – you can cancel your order and receive a refund.
If you’d like to return an item to us, please view our return information page here.
MY DELIVERY IS MISSING OR CANNOT BE DELIVERED TO ME AND IS BEING RETURNED TO SENDER
Sometimes, accidents happen and parcels go missing. We’re sorry for the inconvenience this will cause! This can be due to a number of reasons. Please check our Refund & Returns page for more info.
THE ADDRESS I GAVE TO CURLY MISS WAS INCORRECT, WHAT HAPPENS NOW?
Unfortunately, if you give us the wrong address, Curly Miss Pty Ltd cannot be held liable for delayed, lost or missing parcels and as such no refunds or credits will be issued under any circumstances. Please make sure you double check your address to ensure that all the details are correct BEFORE submitting your orders. No changes to orders can be made after the fact.to